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Data Security

Your Data is Safe with Roots

Data is at the heart of what we do. Every day we use, collect, store and
send personal participant and research information. Its security is our highest priority.

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How we stay secure

Our Information Security Management System (ISMS) maintains the availability, confidentiality and integrity of our data in line with standards and regulations – such as GDPR.

Data is encrypted and stored on secure servers that run the latest monitoring technology to ensure it’s kept safe. It can only be accessed by authenticated, authorised users who need the data to perform their job. Our password policy forces the use of complex passwords and auto account lock out after failed attempts to log in. Access logs are available to monitor all network activity related to data.

These robust processes and our team’s full commitment to information security and data protection means your data is safe with us.

Our certifications


British Assessment Bureau
ISO27001 certified

Roots are ISO27001 certified by the British Assessment Bureau. This confirms that we continually and systematically assess any risks to our information security and put in place policies and procedures to manage those risks.

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Cyber Essentials

We’re certified under the Government-backed and industry-supported Cyber Essentials scheme. The certification defines a focused set of controls that ensure we’re secure when it comes to cyber security.

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A Fair Data

Fair Data is a global accreditation that demonstrates that customers’ personal data is handled fairly. As a Fair Data company, our policy and procedures embed the Fair Data 12 principles in our organisation.

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All our project managers are accredited under the Market Research Society (MRS) Recruiter Accreditation Scheme (RAS). So, you know we’re competent and up to date with all the latest knowledge and skills.

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Data security is our highest priority. With our ISO27001 certification and GPDR compliant enhanced information security processes, you can be confident that – whenever we use, collect, store or send your data – it’s secure.

Our Brochures

We love ensuring your market research projects run smoothly from start to finish. So read on to find out more about Roots, the recruitment company you can rely on.

Giving Back

Every project helps us fulfil our long-term company objective of giving back. So far, we've donated over £15,000. Choose Roots for your next project and you'll be supporting lots of incredible causes.

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Still not convinced?

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