Data Security

Your Data is Safe with Roots

Data is at the heart of what we do. Every day we use, collect, store and
send personal participant and research information. Its security is our highest priority.

Start your project

How we stay secure

Our Information Security Management System (ISMS) maintains the availability, confidentiality and integrity of our data in line with standards and regulations – such as GDPR.

Data is encrypted and stored on secure servers that run the latest monitoring technology to ensure it’s kept safe. It can only be accessed by authenticated, authorised users who need the data to perform their job. Our password policy forces the use of complex passwords and auto account lock out after failed attempts to log in. Access logs are available to monitor all network activity related to data.

These robust processes and our team’s full commitment to information security and data protection means your data is safe with us.

Our certifications

icon

British Assessment Bureau
ISO27001 certified

Roots are ISO27001 certified by the British Assessment Bureau. This confirms that we continually and systematically assess any risks to our information security and put in place policies and procedures to manage those risks.

Find out more

icon

Cyber Essentials
Certified

We’re certified under the Government-backed and industry-supported Cyber Essentials scheme. The certification defines a focused set of controls that ensure we’re secure when it comes to cyber security.

Find out more

icon

A Fair Data
organisation

Fair Data is a global accreditation that demonstrates that customers’ personal data is handled fairly. As a Fair Data company, our policy and procedures embed the Fair Data 12 principles in our organisation.

Find out more

accreditation-mrs accreditation-mrsaqr

Accredited

All our project managers are accredited under the Market Research Society (MRS) Recruiter Accreditation Scheme (RAS). So, you know we’re competent and up to date with all the latest knowledge and skills.

accreditation-cyber   accreditation-bhbia  accreditation-ba

Certified

Data security is our highest priority. With our ISO27001 certification and GPDR compliant enhanced information security processes, you can be confident that – whenever we use, collect, store or send your data – it’s secure.

Giving Back

Every project helps us fulfil our long-term company objective of giving back. So far, we've donated over £15,000. Choose Roots for your next project and you'll be supporting lots of incredible causes.

Find Out More

Still not convinced?

Get in touch