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Join The Team

Great teams deliver
great research projects

Do you relish the opportunity to work on a variety of dynamic projects with a range of interesting research clients? Want a job you can really feel passionate about and that lets you give back? If so, you’ll love it at Roots – just as much as we do!

Roots Research has tripled in size over the last three years – and we’re still growing. You could be just the person to join our friendly team and help us move to the next level.

About Roots

We’re a research recruitment agency that offers something special in our sunny Brighton offices by the sea…

  • A fantastic team of smart people (and cute office dogs) with a passion for sourcing research participants and creating tools that will gather high-quality insights.
  • A great portfolio of clients who rely on us to deliver projects on time – every time.
  • An outstanding reputation for finding innovative solutions to meet any research brief.

Work With Us

Project Coordinator

About you:

We’re looking for someone who enjoys working in a fast-paced environment where good communication and organisation are key. Although experience isn’t everything for this role, you’ll have at least 6 months’ experience in a phone-based role.

An enthusiastic team player, you’ll share our desire to help our company grow, so you can grow and develop with us.

Key attributes:

  • Microsoft Office literate
  • Team-focussed
  • Flexible and pro-active
  • Good telephone manner

About the role:

Working closely with our project managers, you’ll manage your own workload and turn around a raft of projects to tight deadlines. No two days will be the same!

After your induction, you’ll take ownership of all project-related admin tasks, putting together daily updates that your project manager will feed back to their clients.

You’ll have targets and your successes will be recognised with monthly bonuses and career progression opportunities.

Read More and Apply Here >

Work With Us

Project Manager

About you:

With a proven track record of managing projects with a short turnaround, you’ll already work in a fast-paced environment. You’ll have at least 12 months of project management experience and strong organisational skills.

Whether it’s building client relationships or supporting colleagues, you’ll have excellent communication skills. Your team-focus will fit perfectly in the supportive culture of our growing company – where you can grow and help your colleagues develop too.

Key attributes:

  • Microsoft Office/IT proficient
  • Good communicator
  • Sound organisational experience
  • Qualitative Market research background ideal but not essential

About the role:

Alongside recruiting respondents, you’ll manage a team of co-ordinators, making sure projects are delivered on time (typically within 4 weeks) and to a high standard.

While running a number of projects at any one time, you’ll be in regular contact with clients – keeping them up to date and collaborating on any challenges.

As well as day-to-day tasks, you’ll be doing a bit of event management. This includes making sure all research participants arrive and take part, as well as handling logistics such as venue booking and catering.

Read More and Apply Here >

Work With Us

Senior Project Manager

About you:

Whether it’s overseeing a key account or building new client relationships, you’re an excellent communicator with a track record of working on large, valuable projects. You’ll have at least 3 years’ experience in a project or account management role.

Having worked in a fast-paced environment, you’re used to being flexible, motivating your colleagues and making sure deadlines are met. Your drive and ambition will find its perfect fit in our growing company – where you too can grow and develop.
Key attributes:

  • Microsoft Office proficient
  • Good communicator
  • Sound organisational experience
  • Qualitative market research background ideal but not essential

About the role:

Managing and overseeing our key accounts, you’ll regularly deal with business requests from new and existing clients.

You’ll be responsible for taking on a large volume of projects with a higher value. This doesn’t just involve having a great work ethic and managing your own time, but also working closely with and effectively managing our project coordinators.

Supporting our associate directors, you’ll help us maintain our high standards, and build on this by training and coaching the team.

Read More and Apply Here >

Work With Us

Senior Project Manager – Quantitative

The role:

Do you have the skills and experience to manage a large volume of valuable projects for our key accounts? Can you collaborate with colleagues and clients to quickly turnaround high-quality market research projects? Are you ready to join a passionate team and use your quantitative expertise to help us grow?

Already recognised as a UK leader in qualitative market research recruitment, Roots Research have successfully expanded their offering to recruiting participants for quantitative market research studies. You’ll be joining our dedicated and enthusiastic quantitative team, working together to make sure projects run smoothly and deliver high-quality market research insights. All with a smile and sense of humour!

As a Senior Project Manager, you’ll be managing projects and overseeing our key accounts, as well as regularly handling new business requests. This involves building great relationships with our clients, but also working closely with, and effectively managing our Project Coordinators and Project Managers. Supporting our Associate Directors, you’ll help us maintain our high standards, and build on this by training and coaching the team.

Looking for the opportunity to use your expertise to make a real difference? You’ll find your perfect fit in our growing quantitative team– where you too can grow and develop.

Responsibilities:

  • Oversee key client accounts
  • Handle new business requests from new and existing clients
  • Set your accounts and projects up for success
  • Communicate promptly and professionally with clients throughout the project cycle; from briefing call through to responding to feedback after completion
  • Take a transparent and solutions-focused approach to communication and keep client informed of any potential challenges
  • Recruit respondents that meet your client’s brief
  • Manage and collaborate with a team of project managers and co-ordinators to make sure projects are delivered on time and to a high standard
  • Manage external recruiters to ensure quality of external recruitment aligns with Roots Research standards
  • Train and coach Project Managers and Project Coordinators
  • Follow company process and keep effective records via Project
  • Run project debriefs and ensure learnings are incorporated in new ways of working

Essential Attributes:

  • A minimum of 3 years’ experience within quantitative market research
  • Proven Project Management skills
  • Sound organisational experience
  • Excellent Communication Skills
  • Good telephone manner
  • Microsoft Office/IT proficient

If you think you’d like to join the Roots team, please send your CV or email directly to find out more information.
Read More and Apply Here >

Work With Us

Project Manager – Quantitative

The role:

Do you have what it takes to manage multiple quick turnaround projects for a variety of interesting clients? Can you collaborate with colleagues and clients to deliver high-quality market research projects? Are you ready to join a passionate team and help us grow together?

Already recognised as a UK leader in qualitative market research recruitment, Roots Research have successfully expanded their offering to recruiting participants for quantitative market research studies. You’ll be joining our dedicated and enthusiastic quantitative team, working together to make sure projects run smoothly and deliver high-quality market research insights. All with a smile and sense of humour!

As a Project Manager, you’ll be running a number of projects at any one time – all with quick turnarounds (typically 2-4 weeks). From online surveys to intercept interviews and IHUT, no one client or project is the same! On a day-to-day basis, you’ll be recruiting respondents and managing a team of co-ordinators and recruitment partners. Alongside day-to-day tasks, you could also be doing a bit of event management. This includes making sure all research participants arrive and take part effectively, as well as handling logistics (such as venue booking product management).

Your regular communications with clients will ensure everything runs smoothly and any challenges are overcome together.

And, of course, your successes will be recognised and rewarded with bonuses, as well as room to develop and progress your career with Roots Research.

Responsibilities:

  • Communicate promptly and professionally with clients throughout the project cycle; from briefing call through to responding to feedback after completion
  • Take a transparent and solutions-focused approach to communication and keep client informed of any potential challenges
  • Set your projects up for success
  • Recruit respondents that meet your client’s brief
  • Manage and collaborate with a team of co-ordinators to make sure projects are delivered on time and to a high standard
  • Manage market research event logistics to ensure they run smoothly and all participants arrive and take part effectively
  • Follow company process and keep effective records via SharePoint
  • Run project debriefs and ensure learnings are incorporated in new ways of working

Essential Attributes:

  • Excellent communication skills
  • Good telephone manner
  • Proven project management skills
  • Sound organisational experience
  • Team-focussed
  • Positive solutions-focused attitude
  • Flexible and pro-active
  • Microsoft Office proficient

Desirable Attributes:

  • Quantitative market research background ideal but not essential

If you think you’d like to join the Roots team, please send your CV or email directly to find out more information.

Read More and Apply Here >

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Accredited

All our project managers are accredited under the Market Research Society (MRS) Recruiter Accreditation Scheme (RAS). So, you know we’re competent and up to date with all the latest knowledge and skills.

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Certified

Data security is our highest priority. With our ISO27001 certification and GPDR compliant enhanced information security processes, you can be confident that – whenever we use, collect, store or send your data – it’s secure.

We Want To Give Back

At Roots, we take pride in supporting the hard working charities that have been carefully selected by our team. For every participant we recruit, we donate 35p to one of our chosen charities.

Find Out More

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