Roots Research

Join The Team – Operations Manager

Associate Director

Great teams deliver great research projects

We’re very proud of what we’ve achieved here at Roots. The company has tripled in size over the last three years – and we’re still growing! We’re now on the hunt for more brilliant people who share our passion for research recruitment to join us for the next part of our story.

Do you relish a challenge, hate being micro-managed and want a job you can really feel passionate about? If so, you’ll love it here just as much as we do.

We want to hear from hard-working, friendly, ambitious people who are interested in joining the Roots team. If that sounds like you, cast your eye over the following vacancies…

About Roots

Roots Research is a research recruitment agency that offers something really special, here in our sunny Brighton offices by the sea…

  • We’re a fantastic team of very smart people (and two cute office dogs) with a passion for sourcing high-quality participants for research discussions.
  • We’ve got a great portfolio of clients who rely on us to deliver projects on time – every time.
  • We’ve got a reputation for the innovative ways we approach whatever briefs they throw at us.

Work With Us

Operations Manager

About you:

From co-ordinating resources to developing detailed project plans, you’re used to ensuring that your team delivers projects on-time, within scope and budget. You have 5 years of experience within operations management, including setting up and maintaining agreed project management methods, standards and processes.

You’re team focussed and enjoy motivating others. Whether it’s providing feedback or completing an appraisal, running a training session or staying positive when faced with challenges, you’re used to getting the best out of your colleagues.

Besides developing a team, you’ll be excited about exploring new technologies and approaches which can help our company grow and you develop your knowledge and skills.

Other boxes our dream operations manager should tick are…

  • Excellent communicator
  • Project office process experience
  • PRINCE2 methodology experience ideal but not essential
  • Microsoft Office/IT proficient
  • Sound organisational and leadership experience

About the role:

Overseeing our enthusiastic project management team, you’ll be responsible for maintaining our high standards. You will resource all our incoming projects, coordinating our internal team and third parties to balance our workload.

Working closely with our project managers, you’ll develop detailed project plans to track progress and ensure we always deliver on-time, within scope and budget.

Whether you’re training and developing the team, exploring and implementing new processes and procedures, or supporting our company directors, you’ll provide fresh ideas and direction to our growing business.

The nitty gritty:


1% employer’s pension contribution

Annual Leave:
up to 28 days per annum pro rata plus bank holidays

Bonus Offering:
up to £3,00 per annum (plus additional ad hoc bonuses)

Hours of work:
37.5 hours per week

Additional Perks:
Annual Gym Membership / Bi Weekly yoga classes / Flexible working hours / Contribution to mobile phone bill


PC Full IV Questions

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Still not convinced?

Why Roots?
Roots Research have been formally recognised by the MRS (Market Research Society) and AQR via the Recruiter Accreditation Scheme for our adherence to the MRS guidelines and to recognise our knowledge, skills and professional competence in research participant recruitment. Find us on the register here